Decision Point with Craig Durr
The Decision Point podcast series offers workplace technology insights for IT leaders. Dedicated to exploring technology and solutions shaping the modern workforce, Craig Durr engages in real conversations with the technology vendors—asking the tough questions that matter most to IT decision makers and administrators. That way, you'll have the clarity and insights you need to navigate the options and make informed decisions about the devices and solutions that you put in place.
All Episodes
Decision Point: New Collab Solutions + the Q-SYS Platform Approach
On this episode of Decision Point, the Collab Collective’s Craig Durr sits down with Patrick Heyn, Vice President of QSC Marketing, and Jason Moss, Head of Marketing and Ecosystems for Acuity Intelligent Spaces. Following Q-SYS Activate 2026 and ahead of InfoComm, the discussion explores how Q-SYS is expanding its Full Stack AV Platform strategy with new workplace collaboration solutions designed to unify room experiences, simplify management, and deliver actionable workplace intelligence. Patrick and Jason discuss how Q-SYS is extending its platform from high-impact enterprise spaces into standardized collaboration environments, while maintaining a consistent approach to cloud management, data visibility, and workplace integration.Decision Point: NetSpeek - The End of Alert-Only AV Management with Lena AI
On this episode of Decision Point, the Collab Collective’s Craig Durr speaks with Sam Kennedy, EVP of Go-to-Market, and Osman Bicakci, EVP of Product and Engineering at NetSpeek. Recorded during the expo, the conversation explores how NetSpeek is applying AI to move IT teams beyond reactive monitoring and into autonomous operations for AV and UC environments. The discussion centers on Lena, NetSpeek’s AI platform, and its evolution into a purpose-built orchestration layer designed to diagnose and resolve issues in real time.Decision Point - Q-SYS: From Activate to ISE
In this episode of Decision Point, I sit down with Jason Moss and Christopher Jayne from Q-SYS to explore their recent product announcement, Activate, and what to expect at ISE. We dive into the evolution of Q-SYS's platform approach, discussing how it addresses challenges with fragmented AV solutions and introduces innovative products like the X-Class server and MPA amplifier line. Our conversation also highlights the new Room Suite Modular System, designed to streamline AV integration in high-impact spaces. With insights on leveraging AI to enhance user experiences and the strategic direction of Acuity Intelligent Spaces, this episode provides valuable information for IT decision-makers in the collaboration and AV sectors. Tune in for expert insights that can guide your technology choices in today's evolving landscape.Decision Point: Wildix - The UCaaS Platform You Likely Never Heard Of
In this episode of Decision Point, I explore the often-overlooked UCaaS platform, Wildix, alongside a panel of industry experts. We recently attended an event in Venice, where Wildix showcased its unique offerings, including a focus on small to medium-sized businesses and innovative vertical solutions. Our discussion delves into their impressive growth, particularly in the North American market, and their strategic emphasis on partner-led sales. We also unpack Wildix's approach to business outcomes rather than purely technology features, highlighting the potential impacts of their solutions on customer experience. Join us as we dissect the insights gained from this engaging event and examine what the future may hold for Wildix in the evolving landscape of unified communications.