The Brief: NetSpeek announced that Lena, its AI orchestration platform designed for Pro AV and Unified Communications environments, will make its public debut as a fully available product at ISE 2026. The platform will be demonstrated live at booth 2T200, marking a transition from concept to enterprise deployment.
Lena was first introduced at ISE 2025 as a forward-looking concept in the Innovation Park. Over the past year, the company completed product development, expanded integrations, and validated the platform with large enterprises, managed service providers, and workplace technology teams.
Now, the platform supports multi-vendor AV and UC environments through AI-driven automation, specialized agents, and enterprise-focused security controls. The announcement also includes expanded partnerships, adding LG and Shure to the NetSpeek Fleet Partner ecosystem.
Learn full details of the announcement about NetSpeek’s Lena at netspeek.ai.
Analyst Perspective: Lena enters the market at a time when collaboration spaces are becoming more complex to manage. Many organizations keep adding new tools, devices, and platforms, while older systems stay in place. This creates rooms that are difficult to monitor and even harder to fix quickly.
A single orchestration layer helps teams see and manage everything together instead of jumping between tools.
Lena works across different vendors, which mirrors how most enterprises build their rooms today. It focuses on keeping systems ready and fixing problems early. Automation handles routine tasks that often slow support teams down. This can help create more reliable meeting spaces without constant manual effort.
All data and AI activity remain inside the customer’s own environment, supporting internal policies, security needs, and IT oversight while keeping control in the hands of the organization.
The introduction of Lena as a fully available product follows a year of development and validation. After its initial appearance as a prototype at ISE 2025, the platform underwent refinement informed by real-world deployments.
NetSpeek expanded integrations across conferencing, control, audio, display, and digital signage systems to reflect typical enterprise environments. This progression indicates a deliberate move toward production readiness rather than limited pilot usage.
Early adoption by large organizations and service providers suggests Lena was tested against operational scale, not isolated rooms.
The ISE 2026 debut positions the platform for broader visibility while demonstrating functionality that aligns with current enterprise requirements.
Few collaboration spaces operate on a single platform anymore. Displays, conferencing systems, audio devices, and control software often come from different vendors, creating operational blind spots.
Lena is built to bring structure to that complexity through a unified orchestration layer that works alongside existing tools.
Instead of relying on alerts alone, the platform applies AI-driven automation to recognize misconfigurations, performance slowdowns, and room readiness issues. Actions can be fully autonomous or guided by operational teams, allowing different levels of oversight. This flexibility replaces reactive troubleshooting with continuous awareness.
By learning patterns across spaces and technologies, Lena introduces an adaptive operating model that reduces manual effort while improving consistency across collaboration environments.
NetSpeek continues to strengthen Lena’s capabilities through a growing ecosystem of hardware and platform partners.
The addition of LG and Shure builds on existing integrations, expanding operational visibility and control across a wider range of room technologies. This partner-driven model enables broader system coverage while preserving flexibility across vendor choices.
Security and privacy remain fundamental to Lena’s architecture with every data and AI model operating within the customer’s environment, supporting compliance, data sovereignty, and internal governance requirements. Meanwhile, policy-based controls, role-based access, and detailed audit logs provide transparency across automated and human-assisted actions.
These elements ensure that orchestration occurs in a controlled, reviewable manner, aligning automation with enterprise expectations for oversight and accountability.
NetSpeek’s existing focus on operational visibility and control across AV and UC environments provides a clear foundation for Lena’s introduction. As collaboration portfolios continue to expand across conferencing, displays, audio, and control systems, orchestration becomes a natural extension rather than a new direction. Lena reflects a response to increasing complexity rather than a pivot in strategy.
As with any orchestration platform, integration depth and operational trust remain important considerations, particularly in environments built on diverse vendor ecosystems that require ongoing alignment and validation. Adoption also depends on effective internal change management, as teams adjust to higher levels of automation.
These challenges can be addressed through clearly defined policies, audit-ready visibility, and the option for human-assisted workflows, all of which support confidence and steady adoption over time.
Adoption is likely to begin in high-impact environments, where operational consistency and uptime are most critical, before expanding more broadly across organizations. Over time, continued ecosystem growth and clearly demonstrated operational outcomes are expected to reinforce orchestration as a standard layer within collaboration operations.
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