The Brief: Telefónica Tech has entered a strategic agreement with Hiberus involving the acquisition of Telefónica Tech’s operations in Colombia, Mexico, and Chile.
Under the terms of the transaction, Telefónica Tech will continue supporting multinational customers across Latin America through a strategic alliance, while sharpening its operational focus on core markets aligned with the Telefónica Group strategy.
The agreement ensures continuity of labor and contractual relationships, with no disruption to customer services. Telefónica Tech’s Digital Operations Center in Colombia remains within Telefónica Tech and will continue operating under existing service and quality standards.
For Hiberus, the acquisition expands its regional presence and strengthens its cybersecurity and cloud capabilities. The transaction remains subject to customary regulatory approvals.
Read full details of the announcement about Telefónica Tech and Hiberus at telefonica.com.
Analyst Perspective: The agreement between Telefónica Tech and Hiberus highlights a preference for focus over footprint.
Telefónica Tech appears to be prioritizing clarity in its regional strategy, aligning investments with markets that offer scale advantages while maintaining presence elsewhere through alliances. This model limits operational sprawl while keeping enterprise relationships intact, particularly for customers with regional dependencies.
For Hiberus, the deal creates a faster path to regional relevance. Bringing in experienced teams and established customer relationships provides immediate depth, allowing the company to concentrate on refining and expanding its service offerings.
The measured pace of the transition suggests both organizations value predictability. Instead of signaling disruption, the agreement reinforces continuity, signaling that operational stability remains central to their respective growth plans.
Telefónica Tech is sharpening its focus as it moves forward with a strategy centered on simplicity and higher-value digital services.
By stepping back from select Latin American operations, the company can concentrate more closely on priority markets such as Spain, the United Kingdom, Germany, and Brazil. This shift supports clearer decision-making and tighter governance across the organization.
At the same time, Telefónica Tech maintains strong regional coverage through its Digital Operations Center in Colombia, which continues operating without disruption. Multinational customers still receive consistent service through the strategic alliance, allowing the company to stay closely connected to the region while reducing operational complexity and improving long-term efficiency.
Hiberus uses this acquisition to move faster and with more focus across Latin America.
Integrating experienced teams into the organization immediately strengthens its cybersecurity and cloud delivery, two areas where enterprise demand continues to grow. Instead of building capacity market by market, Hiberus gains access to established operations and customer relationships that shorten expansion timelines.
The move also supports its Azul Infinito strategic plan, reinforcing a long-term commitment to the region. With these capabilities in place, Hiberus can serve a broader range of customers while preparing for further reach into North America. This adds scale without disrupting service continuity or technical standards.
Continuity serves as a central pillar of the agreement, ensuring that changes behind the scenes do not affect customer trust or operational stability.
Through maintaining consistent processes and service standards, Telefónica Tech and Hiberus can focus on strategic priorities without introducing risk to daily operations. This steadiness supports employee confidence, reinforcing engagement and performance during the transition.
For enterprise clients, continuity mitigates uncertainty and preserves long-term relationships. Establishing clear responsibilities within the alliance allows both companies to manage their roles efficiently, making continuity a foundation for future growth and collaboration rather than merely a transitional measure.
This deal just clicks for both Telefónica Tech and Hiberus. Telefónica Tech gets to double down on what it does best—digital, cloud, and cybersecurity—while keeping its focus on the markets that matter most. The alliance ensures they stay visible across Latin America without complicating operations.
Hiberus, meanwhile, gains not just scale but serious depth in cybersecurity and cloud services. The win? Big clients see no disruption, and regional customers get more tools, more expertise, and more support from teams who already have the experience to make it all work seamlessly.
Even well-planned deals come with bumps in the road.
Coordinating teams across different regulatory environments can get complicated, and ensuring service doesn’t skip a beat is critical for clients with regional or cross-border needs. Moreover, blending company cultures can take time, and regulatory approvals could stretch timelines.
Tackling these issues effectively depends on structured integration, transparent communication, and defining ownership at every level so both companies can move forward without disruption.
This strategic alliance positions both Telefónica Tech and Hiberus to leverage complementary strengths while exploring new service innovations.
Telefónica Tech can refine its digital offerings and operational models for greater efficiency, while Hiberus can pursue regional expansion in emerging markets with reduced setup time. The collaboration may open opportunities for joint solutions, cross-selling, and entry into adjacent sectors.
Over time, the partnership creates a flexible framework that supports scaling, adapts to evolving enterprise needs, and strengthens both companies’ competitive positioning across Latin America.
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