Direct from the Expo with Craig Durr
Direct from the Expo is your front-row seat to the latest innovations shaping the future of workspaces, workplace collaboration, and communication. Hosted by Craig Durr, Chief Analyst and Founder of The Collab Collective, this podcast brings you exclusive conversations with industry leaders—VPs, SVPs, CTOs, and other key decision-makers—right from the expo floor.
Each episode dives into the cutting-edge products, solutions, and strategies that will transform how businesses connect, collaborate, and operate. Whether it’s advancements in AI-driven workplace technology, AV & IT integration, or smart office solutions, this is where you’ll hear firsthand insights from the companies leading the charge.
If you want...
Show more
All Episodes
Direct from the Expo: When Intelligence Works Together with Snorre Kjesbu | WebexOne 2026
In this episode of Direct from the Expo, I sit down with Snorre Kjesbu, Senior Vice President and General Manager of Collaboration at Cisco, live from WebexOne 2026 in Austin, Texas. We delve into the concept of "connected intelligence," exploring how the integration of people, AI, and data is transforming the workplace. Snorre shares insights on the shift from traditional contact centers to context-driven experiences and the significance of AI in enhancing both customer and employee interactions. We also discuss the evolution of the physical workplace, emphasizing the need for data-driven decisions to optimize experiences and efficiency. Join us as we uncover how these innovations are reshaping collaboration in today's dynamic work environment.Direct from the Expo: From Conversations to Continuous Relationships with Vinod Muthukrishnan | WebexOne 2026
On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Vinod Muthukrishnan, VP and General Manager of Webex Customer Experience at Cisco, at WebexOne 2026 in Austin, Texas. They explore how AI is transforming customer experience, moving contact centers beyond individual interactions toward continuous relationships. Vinod explains how Cisco’s Dialog platform connects customer and enterprise context to coordinate AI agents, human workers, and business processes.Direct from the Expo: Context, Agents, and Trust with Amit Barave | WebexOne 2026
On this episode of Direct from the Expo, the Collab Collective’s Craig Durr talks with Amit Barave, VP and General Manager of Webex Suite at Cisco, at WebexOne 2026 in Austin, Texas. Their conversation explores how Webex is evolving beyond traditional unified communications toward agentic collaboration, where AI connects conversations, shared context, and workflows to help people accomplish more. Amit discusses Webex’s evolving user interface, purpose-built AI agents, and its approach to enterprise AI governance, security, and interoperability.Direct from the Expo: Connecting Every Space to Everywhere with Espen Loberg | WebexOne 2026
In this episode of Direct from the Expo, I sit down with Espen Løberg, VP and General Manager of Collaboration Devices at Cisco, during Webex One 2026 in Austin, Texas. We explore the transformative concept of connecting every space to everywhere, emphasizing the shift from merely designing intelligent rooms to creating comprehensive intelligent workplaces. Espen shares insights about Cisco's innovative Workplace Designer, which integrates planning across entire buildings and campuses, enhancing collaboration and resource management. We also discuss advancements in RoomOS 27 and the new AI-enabled Ceiling Speaker Pro, designed to elevate audio experiences in hybrid environments. Tune in for an in-depth look at how technology is shaping the future of workplace collaboration.