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Privacy Policy

Privacy Policy for Collab Collective LLC, DBA The Collab Collective
Updated: February 15, 2025

Introduction

Collab Collective LLC, DBA The Collab Collective ("we," "our," or "us") is a premier industry analyst and research firm focused on workplace collaboration and communication. Our mission is to empower technology vendors and IT decision-makers with actionable insights into the workplace, workflows, and workforce that define modern work experiences.

Through services like research and analysis, strategic recommendations, tailored consulting, and engaging content creation, we aim to drive impactful decisions for our clients. We value your trust and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring compliance with applicable laws, including international frameworks like the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

  1. Information We Collect

We collect information to provide our services, improve user experiences, and fulfill legal obligations.

  1. Personally Identifiable Information (PII)

We collect PII directly from you when you:

  • Register for newsletters, events, or advisory services.
  • Submit inquiries via email, forms, or surveys.
  • Interact with our platforms, participate in market research, or download content.

Examples of PII include:

  • Name
  • Email address
  • Job title and company name
  • Phone number
  • Billing or shipping addresses (if applicable)
  1. Non-Personal Information

We collect non-identifiable information through tools like Google Analytics, including:

  • Browser type and device details.
  • Geographic location (IP-based).
  • Website activity (pages visited, time spent on site).
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic, enhance functionality, and understand audience preferences. You can manage cookies through your browser settings or opt out of certain analytics via tools like the Google Analytics Opt-out Browser Add-on.

  1. Third-Party Data

We may enhance your provided information with publicly available data or insights from trusted third-party sources, such as demographic or industry details, to better tailor our services.

  1. Legal Bases for Processing Your Information (GDPR & U.S. Compliance)

For users in the EEA, we process your data under these legal bases:

  • Consent: You have given us explicit permission to process your data.
  • Contractual Necessity: Processing is required to fulfill a contract or provide requested services.
  • Legitimate Interests: For business purposes like improving services, unless overridden by your rights.
  • Legal Obligations: Compliance with applicable laws and regulations.

For U.S. users, we process data under:

  • Federal Trade Commission Act (FTC Act) and applicable state privacy laws (such as the Texas Data Privacy and Security Act).
  • Business operations and legitimate interests, including service improvement.
  • Legal obligations, such as compliance with tax and regulatory requirements.
  1. How We Use Your Information

We use collected information to:

  • Deliver personalized services and fulfill client engagements.
  • Conduct research, publish reports, and provide strategic recommendations.
  • Communicate with you about updates, events, and new services.
  • Improve website functionality and user experience.
  • Comply with legal requirements and respond to lawful requests.
  1. Sharing Your Information

We do not sell your personal information. However, we may share it under these circumstances:

  • Service Providers: With vendors supporting our operations, such as analytics providers, mailing services, or event coordinators.
  • Legal Compliance: If required to comply with legal obligations or protect our rights.
  • Business Transfers: During mergers, acquisitions, or business restructuring.
  1. International Data Transfers

If you reside outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions where our service providers operate. These locations may not have the same data protection standards as your home country, but we take measures to ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

  1. Your Rights

For EEA Users (GDPR)

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Request limited processing of your data.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to data processing based on legitimate interests or direct marketing.

For California Residents (CCPA)

You have the right to:

  • Know what personal data we collect, use, and share.
  • Request deletion of your personal data.
  • Opt-out of data sharing for advertising purposes by contacting us at hello@collab-collective.com.
  1. Opt-Out Options
  • Email Communications: Unsubscribe from newsletters or marketing emails by clicking the “unsubscribe” link in the email or contacting us directly at hello@collab-collective.com.
  • Cookies and Analytics: Manage or disable cookies via your browser settings. For analytics-specific opt-outs, use tools like the Google Analytics Opt-out Browser Add-on.
  1. Data Retention

We retain personal information for a minimum of one year and a maximum of five years, unless a longer retention period is required by law. Data may be deleted earlier upon user request unless we are required to retain it for legal, tax, or regulatory purposes.

  1. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect information from children. If we become aware of such data collection, we will promptly delete it.

  1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in practices or regulations. The updated policy will include a revised effective date at the top of this page.

  1. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any disputes related to this Privacy Policy shall be resolved exclusively in the state or federal courts located in Travis County, Texas.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Collab Collective LLC, DBA The Collab Collective
Email: hello@collab-collective.com
Address:
5900 Balcones Dr Suite 100
Austin, TX 78731