The Brief: Vonage has announced the launch of its new intelligent SIP (Session Initiation Protocol) ...
The Brief: Logitech has introduced the Zone 305, a wireless headset designed for both business and p...
The Brief: Microsoft and Lumen Technologies have announced a revolutionary partnership aimed at tran...
The Brief: Zoom has recently detailed the distinct use cases for its Zoom Meetings and Zoom Webinars...
The Brief: RingCentral recently unveiled its innovative approach to integrating AI into customer exp...
The Brief: Microsoft has announced the launch of the Dynamics 365 Contact Center, a Copilot-first cl...
NOTE: This article was initially published on Reworked.co on July 29, 2024, and is republished here ...
The Brief: Crestron Electronics has announced that its control features are now natively accessible ...
The Brief: Verint Verint has been recognized with the AI Breakthrough Award for “Best Virtual Agent ...
The Brief: Vonage has expanded its Vonage Premier for Service Cloud Voice solution by integrating Sa...
The Brief: Vodafone Business has announced an expansion of its global communications offerings by in...
The Brief: In a recent blog post by Merijn te Booij, the General Manager of Workforce Engagement Man...