The Brief: NICE has confirmed it will acquire Cognigy, a global provider of conversational and agent...

Our Take On Recent News & Events
The Brief: NICE has confirmed it will acquire Cognigy, a global provider of conversational and agent...
The Brief: Zoom recently announced plans to integrate its AI-driven contact center capabilities with...
The Brief: Mercalis, a prominent partner in life sciences, has teamed up with Webex to transform its...
The Brief: Twilio has announced the launch of two significant innovations within its digital engagem...