Five9's Introduction of GenAI Studio Transforms Customer Experiences Craig Durr Jun 2, 2024 9:01:51 PM The Brief: Five9, a leading provider of Intelligent CX solutions, has unveiled GenAI Studio, an inno... READ MORE
Verint TimeFlex Bot Transforms Contact Center Agent Scheduling with AI Craig Durr Jun 2, 2024 8:58:36 PM The Brief: Verint introduces its latest innovation, the TimeFlex Bot, an AI-powered solution aimed a... READ MORE