The Brief: Genesys announced a new strategic partnership with Scaled Cognition to advance the develo...
The Brief: Genesys has published its Fiscal Year 2025 Sustainability Report, covering February 1, 20...
The Brief: Genesys has announced considerable progress in its CX Cloud solution, highlighting strong...
The Brief: In a recent blog post by Merijn te Booij, the General Manager of Workforce Engagement Man...
The Brief: ServiceNow and Genesys partner to elevate customer and employee experiences. This collabo...