The Collab Collective blog | Verint

The seventh annual AI Breakthrough Awards has honored Verint with the accolade for “Best Virtual Agent Solution.”

The Brief: Verint Verint has been recognized with the AI Breakthrough Award for “Best Virtual Agent ...

The Verint Intelligent Virtual Assistant (IVA) has been implemented to streamline customer support and transactions, leading to lower costs for contact center agents.

The Brief: Verint, known for its CX Automation solutions, has announced that a prominent online reta...

Verint Coaching Bots expand agent capabilities and enable contact center agents to boost revenue generation.

The Brief: Verint®, known as The CX Automation Company™, recently announced a significant achievemen...

Verint TimeFlex Bot enhances contact center agent scheduling through AI technology.

The Brief: Verint introduces its latest innovation, the TimeFlex Bot, an AI-powered solution aimed a...