The Brief: RingCentral, Inc., a prominent provider of AI-driven cloud business communications, has a...
The Brief: Zoom has introduced Workflow Automation, a new feature currently in beta that aims to enh...
The Brief: Verint, known for its CX Automation solutions, has announced that a prominent online reta...
The Brief: The Avaya ENGAGE 2024 Conference highlighted transformative AI use cases that demonstrate...
Can employees be motivated beyond promotions and salary increases? NOTE: This article was initially ...
The Brief: Avaya has introduced Avaya Ada, an advanced virtual assistant powered by Generative AI, d...
The Brief: ServiceNow, in collaboration with NVIDIA, showcased their new generative AI service agent...
The Brief: Avocor, a leading interactive display and collaboration company, has formed a new strateg...
The Brief: Avaya and Pexip have forged a partnership to enhance secure video conferencing solutions ...
The Brief: Five9 has released an in-depth analysis revealing how AI, particularly Intelligent Virtua...
The Brief: ServiceNow, at Knowledge 2024, has unveiled new AI-powered capabilities aimed at enhancin...
The Brief: Avaya, a leader in enterprise customer experience (CX), has announced the retirement of A...