The Brief: Five9 has released an in-depth analysis revealing how AI, particularly Intelligent Virtua...
The Brief: ServiceNow, at Knowledge 2024, has unveiled new AI-powered capabilities aimed at enhancin...
The Brief: Avaya, a leader in enterprise customer experience (CX), has announced the retirement of A...
The Brief: HP and Google have formally announced their partnership to introduce Project Starline, Go...
The Brief: Telefónica Tech has announced the establishment of ten specialized AI centers worldwide t...
The Brief: Mitel has announced the global availability expansion of its Virtual Care Collaboration S...
The Brief: Cisco has unveiled a $1 billion global investment fund to accelerate the development of s...
The Brief: Verint®, known as The CX Automation Company™, recently announced a significant achievemen...
The Brief: ServiceNow and Microsoft have announced an expanded strategic alliance at Knowledge 2024,...
The Brief: Logitech has unveiled new enhancements to its Sync software aimed at revolutionizing ente...
The Brief: Avaya, a global leader in customer experience and communications solutions, has announced...
Unlikely Similarities: Dell Employees and Green Sea Turtles