The Brief: Vonage has expanded its Vonage Premier for Service Cloud Voice solution by integrating Sa...
The Brief: Vodafone Business has announced an expansion of its global communications offerings by in...
The Brief: In a recent blog post by Merijn te Booij, the General Manager of Workforce Engagement Man...
The Brief: RingCentral, Inc., a prominent provider of AI-driven cloud business communications, has a...
The Brief: Zoom has introduced Workflow Automation, a new feature currently in beta that aims to enh...
The Brief: Verint, known for its CX Automation solutions, has announced that a prominent online reta...
The Brief: The Avaya ENGAGE 2024 Conference highlighted transformative AI use cases that demonstrate...
Can employees be motivated beyond promotions and salary increases? NOTE: This article was initially ...
The Brief: Avaya has introduced Avaya Ada, an advanced virtual assistant powered by Generative AI, d...
The Brief: ServiceNow, in collaboration with NVIDIA, showcased their new generative AI service agent...
The Brief: Avocor, a leading interactive display and collaboration company, has formed a new strateg...
The Brief: Avaya and Pexip have forged a partnership to enhance secure video conferencing solutions ...