The Brief: Webex has announced the general availability of Webex Campaign Management for Webex Conta...
The Brief: 8x8 has announced new AI-driven capabilities across its Customer Experience (CX) platform...
The Brief: NICE has confirmed it will acquire Cognigy, a global provider of conversational and agent...
The Brief: Twilio has officially announced the general availability of three new platform capabiliti...
The Brief: Twilio unveiled its next-generation customer engagement platform during SIGNAL 2025, show...
The Brief: Twilio has announced a multi-year strategic partnership with Microsoft at Twilio SIGNAL t...
The Brief: Salesforce and Google have expanded their strategic partnership to integrate Google’s Gem...
The Brief: Twilio has announced that its video product will not be discontinued, as initially planne...
The Brief: Vonage has launched Rich Communications Services (RCS) designed to transform business mes...
The Brief: Twilio's recently published State of Nonprofit Digital Engagement Report reveals a notabl...
The Brief: Twilio has partnered with Meta to introduce the WhatsApp Business Calling API, currently ...
The Brief: At SIGNAL São Paulo 2024, Twilio showcased new products and features aimed at advancing c...