The Brief: 8x8 has introduced 8x8 AI Routing, a new intelligent routing engine designed to connect c...
The Brief: HP Inc. has announced a strategic partnership with OpenAI that brings the Frontier platfo...
The Brief: RingCentral has introduced new agentic AI capabilities for AIR Pro, extending AI-driven a...
The Brief: 8x8 has introduced two new offerings designed to address different communication and inte...
The Brief: NiCE has announced a strategic partnership with Konecta aimed at accelerating the deploym...
The Brief: GoTo has launched GoTo Connect CX Complete, a new AI-powered customer experience platform...
The Brief: NiCE has announced two strategic developments aimed at expanding its AI-first customer ex...
The Brief: Microsoft announced an updated approach to AI in customer service through Microsoft Dynam...
The Brief: 8x8, Inc. is offering early access to 8x8 AI Studio, a native development environment des...
The Brief: Spectrum Business and RingCentral have expanded their partnership to introduce Unified Cu...
The Brief: Zoom Communications Inc. has introduced an expanded version of its enterprise agentic AI ...
The Brief: 8x8, Inc. introduced 8x8 Smart Assist, an AI-powered capability embedded within its agent...