The Brief: Five9 announced an expanded partnership with Google Cloud alongside the launch of a joint...
The Brief: AudioCodes announced the successful large-scale deployment of its Voca Conversational Int...
The Brief: Vonage announced a new integration between Vonage Contact Center and Salesforce’s Agentfo...
The Brief: Twilio and Nava, a Brazil-based technology consultancy, have announced a strategic partne...
The Brief: Twilio has released its Inside the Conversational AI Revolution report, revealing rapid a...
The Brief: RingCentral has announced three major additions to its product portfolio, marking a broad...
The Brief: Genesys announced a new strategic partnership with Scaled Cognition to advance the develo...
The Brief: GoTo has introduced new AI-powered scheduling capabilities for automotive dealerships thr...
The Brief: Cisco has announced a series of advancements for its Webex Customer Experience portfolio,...
The Brief: Five9 has introduced Five9 Fusion for ServiceNow, a turnkey AI-powered integration design...
The Brief: 8x8 has entered into a strategic partnership with ULAP Networks, a company specializing i...
The Brief: RingCentral has announced the acquisition of CommunityWFM, a cloud-based workforce manage...