The Collab Collective blog | Microsoft (2)

Microsoft Dynamics 365 Contact Center leverages generative AI across all customer engagement channels and integrates with existing CRMs or custom apps to maximize investments.

The Brief: Microsoft has announced the launch of the Dynamics 365 Contact Center, a Copilot-first cl...

ServiceNow and Microsoft have broadened their collaboration to amplify AI capabilities, aimed at enriching flexibility and choice within enterprise workflows.

The Brief: ServiceNow and Microsoft have announced an expanded strategic alliance at Knowledge 2024,...

ClickShare is committed to providing all-in-one meeting solutions and future innovations by partnering with Microsoft Device Ecosystem Platform.

The Brief: Barco, a leader in meeting room technology, has announced a strategic partnership with Mi...

Microsoft Copilot delivers a new set of capabilities, including Team Copilot, custom copilots for agents, and Copilot extensions and Copilot connectors.

The Brief: Microsoft has unveiled new capabilities for its Copilot platform at Microsoft Build 2024,...