The Brief: Zoom has recently detailed the distinct use cases for its Zoom Meetings and Zoom Webinars...
The Brief: Microsoft has announced the launch of the Dynamics 365 Contact Center, a Copilot-first cl...
NOTE: This article was initially published on Reworked.co on July 29, 2024, and is republished here ...
The Brief: Crestron Electronics has announced that its control features are now natively accessible ...
The Brief: Vodafone Business has announced an expansion of its global communications offerings by in...
The Brief: In a recent blog post by Merijn te Booij, the General Manager of Workforce Engagement Man...
The Brief: Zoom has introduced Workflow Automation, a new feature currently in beta that aims to enh...
The Brief: Verint, known for its CX Automation solutions, has announced that a prominent online reta...
The Brief: The Avaya ENGAGE 2024 Conference highlighted transformative AI use cases that demonstrate...
Can employees be motivated beyond promotions and salary increases? NOTE: This article was initially ...
The Brief: Avocor, a leading interactive display and collaboration company, has formed a new strateg...
The Brief: Avaya and Pexip have forged a partnership to enhance secure video conferencing solutions ...