The Brief: Mitel has announced the launch of Mitel CX, an AI-powered platform designed to elevate cu...
The Brief: Zoom, in partnership with Reworked INSIGHTS, has released a comprehensive survey titled “...
The Brief: At the recent Gemini at Work event, Google Cloud showcased how generative AI is transform...
The Brief: Vodafone has introduced SuperTOBI, a Generative AI-powered virtual assistant, to improve ...
The Brief: Microsoft has announced the launch of the Dynamics 365 Contact Center, a Copilot-first cl...
The Brief: Avaya has introduced Avaya Ada, an advanced virtual assistant powered by Generative AI, d...
The Brief: ServiceNow, in collaboration with NVIDIA, showcased their new generative AI service agent...
The Brief: Cisco has unveiled a $1 billion global investment fund to accelerate the development of s...
The Brief: ServiceNow and Microsoft have announced an expanded strategic alliance at Knowledge 2024,...
The Brief: Microsoft has unveiled new capabilities for its Copilot platform at Microsoft Build 2024,...
The Brief: Five9, a leading provider of Intelligent CX solutions, has unveiled GenAI Studio, an inno...