The Brief: NiCE has announced two strategic developments aimed at expanding its AI-first customer ex...
The Brief: Dell unveiled the new Dell Pro 5 as part of its redesigned commercial laptop and 2-in-1 p...
The Brief: Lumen Technologies announced an agreement to acquire Alkira in an all-cash transaction va...
The Brief: Microsoft announced an updated approach to AI in customer service through Microsoft Dynam...
The Brief: Salesforce has introduced Headless 360, a new platform capability that makes its entire e...
The Brief: 8x8, Inc. is offering early access to 8x8 AI Studio, a native development environment des...
The Brief: Twilio announced the availability of a new Flex SDK that allows organizations to embed co...
The Brief: Google has teamed up with Back Market to introduce a ChromeOS Flex USB Kit that helps ext...
The Brief: Salesforce has unveiled a wide set of updates to Slack, with Slackbot taking on a larger ...
The Brief: Vonage announced an expanded partnership with ServiceNow, introducing a native integratio...
The Brief: At NVIDIA GTC, Microsoft presented updates across Microsoft Foundry, Azure AI infrastruct...
The Brief: At its HP Imagine 2026 event, HP Inc. introduced a new generation of commercial AI PCs al...