The Brief: Microsoft has announced the release of the Surface Pro 10 with 5G and the new Copilot+ PC...
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Our Take On Recent News & Events
The Brief: Zoom Video Communications has introduced Zoom Docs, an AI-first collaborative tool integr...
The Brief: Genesys has announced considerable progress in its CX Cloud solution, highlighting strong...
The Brief: T-Mobile has announced the launch of T-Priority, an initiative that introduces the world'...
The Brief: Verizon Communications has announced its acquisition of Frontier Communications for $20 b...
The Brief: Zoom Video Communications and Mitel have announced a strategic partnership focused on pro...
The Brief: Zoom has introduced smart name tags in public beta for Zoom Rooms, a new feature designed...
The Brief: The Copilot+ PC lineup has been expanded to include the latest AMD Ryzen™ AI processors a...
How HP’s Unified Strategy and AI Innovations Are Redefining the Hybrid Work Experience
The Brief: Calabrio has unveiled an advanced compliance recording solution for Cisco’s Webex Calling...
The Brief: Open Network Exchange (ONE), a business solutions provider for the travel industry, has i...
The Brief: RingCentral, Inc. has partnered with Coupa to enhance operational efficiency and optimize...
The Brief: HP Inc. announced important advancements in its Workforce Solutions division during the H...
The Brief: HP Inc. has released its second annual Work Relationship Index (WRI), revealing that only...
The Brief: Twilio has partnered with Meta to introduce the WhatsApp Business Calling API, currently ...
The Brief: Jabra has introduced ClearSpeech, a new AI-driven speech enhancement solution aimed at im...
The Brief: EPOS has expanded its IMPACT Next Generation portfolio with the introduction of the new I...
The Brief: Intermedia Cloud Communications has introduced Intermedia Unite® for Microsoft Teams Adva...
The Brief: HP has announced notable advancements in AI technology with two key innovations: the intr...
The Brief: Asana and Anthropic have released their "State of AI at Work 2024" report, revealing crit...
The Brief: Tata Communications has joined forces with Cisco to bring Webex Calling to India, offerin...
The Brief: Lumens Digital Optics Inc. has introduced a Crestron Control SIMPL module for its CamConn...
The Brief: In early August, Zoom unveiled several updates designed to enhance its platform’s functio...
The Brief: Logitech has unveiled the Keys-To-Go 2, a slim, lightweight portable keyboard designed to...
Discover how to adapt your leadership from Captain to Coach to Counselor, fostering a thriving, self...
The Brief: What happens when a virtual rally draws tens of thousands of passionate supporters, excee...
The Brief: Prezi Video for Zoom is enhancing the way professionals engage in virtual meetings by int...
The Brief: At SIGNAL São Paulo 2024, Twilio showcased new products and features aimed at advancing c...
The Brief: The integration of Zoom Phone with Salesloft allows users to make and manage calls direct...
The Brief: NICE has announced the appointment of Scott Russell as the company’s new Chief Executive ...
The Brief: Vodafone has introduced SuperTOBI, a Generative AI-powered virtual assistant, to improve ...
The Brief: Cisco has announced the strategic integration of its portfolio with that of Splunk, follo...
The Brief: Vonage has announced the launch of its new intelligent SIP (Session Initiation Protocol) ...
The Brief: Logitech has introduced the Zone 305, a wireless headset designed for both business and p...
The Brief: Microsoft and Lumen Technologies have announced a revolutionary partnership aimed at tran...
The Brief: Zoom has recently detailed the distinct use cases for its Zoom Meetings and Zoom Webinars...
The Brief: RingCentral recently unveiled its innovative approach to integrating AI into customer exp...
The Brief: Microsoft has announced the launch of the Dynamics 365 Contact Center, a Copilot-first cl...
NOTE: This article was initially published on Reworked.co on July 29, 2024, and is republished here ...
The Brief: Crestron Electronics has announced that its control features are now natively accessible ...
The Brief: Verint Verint has been recognized with the AI Breakthrough Award for “Best Virtual Agent ...
The Brief: Vonage has expanded its Vonage Premier for Service Cloud Voice solution by integrating Sa...
The Brief: Vodafone Business has announced an expansion of its global communications offerings by in...
The Brief: In a recent blog post by Merijn te Booij, the General Manager of Workforce Engagement Man...
The Brief: RingCentral, Inc., a prominent provider of AI-driven cloud business communications, has a...
The Brief: Zoom has introduced Workflow Automation, a new feature currently in beta that aims to enh...
The Brief: Verint, known for its CX Automation solutions, has announced that a prominent online reta...
The Brief: The Avaya ENGAGE 2024 Conference highlighted transformative AI use cases that demonstrate...
Can employees be motivated beyond promotions and salary increases? NOTE: This article was initially ...
The Brief: Avaya has introduced Avaya Ada, an advanced virtual assistant powered by Generative AI, d...
The Brief: ServiceNow, in collaboration with NVIDIA, showcased their new generative AI service agent...
The Brief: Avocor, a leading interactive display and collaboration company, has formed a new strateg...
The Brief: Avaya and Pexip have forged a partnership to enhance secure video conferencing solutions ...
The Brief: Five9 has released an in-depth analysis revealing how AI, particularly Intelligent Virtua...
The Brief: ServiceNow, at Knowledge 2024, has unveiled new AI-powered capabilities aimed at enhancin...
The Brief: Avaya, a leader in enterprise customer experience (CX), has announced the retirement of A...
The Brief: HP and Google have formally announced their partnership to introduce Project Starline, Go...
The Brief: Telefónica Tech has announced the establishment of ten specialized AI centers worldwide t...
The Brief: Mitel has announced the global availability expansion of its Virtual Care Collaboration S...
The Brief: Cisco has unveiled a $1 billion global investment fund to accelerate the development of s...
The Brief: Verint®, known as The CX Automation Company™, recently announced a significant achievemen...
The Brief: ServiceNow and Microsoft have announced an expanded strategic alliance at Knowledge 2024,...
The Brief: Logitech has unveiled new enhancements to its Sync software aimed at revolutionizing ente...
The Brief: Avaya, a global leader in customer experience and communications solutions, has announced...
Unlikely Similarities: Dell Employees and Green Sea Turtles
The Brief: Barco, a leader in meeting room technology, has announced a strategic partnership with Mi...
The Brief: Neat has announced a major upgrade to its Neat Center device. This upgrade introduces adv...
The Brief: Q-SYS, a leading provider of audio, video, and control solutions, recently unveiled a ser...
The Brief: Avocor, a leader in collaboration and display technology, has launched the K Series, a pr...
The Brief: Zoom has announced significant upgrades to its AI capabilities within Zoom Workplace, inc...
The Brief: Logitech has introduced the MeetUp 2, a next-generation AI-powered USB conference camera ...
The Brief: Microsoft has unveiled new capabilities for its Copilot platform at Microsoft Build 2024,...
The Brief: Meta has announced its decision to discontinue its employee engagement platform, Workplac...
The Brief: Avaya and RingCentral have announced an expansion of their strategic partnership, unveili...
The Brief: RingCentral, a leading provider of cloud business communications solutions, announces sig...
The Brief: Telefónica Tech has announced the launch of Cisco's Webex Calling service. This collabora...
The Brief: Zoom has announced the general availability of Zoom Workplace, an AI-powered collaboratio...
The Brief: Five9 enhances its Zendesk integration to streamline agent workflows and enhance customer...
The Brief: Twilio has announced the launch of two significant innovations within its digital engagem...
The Brief: AudioCodes and Tata Tele Business Services (TTBS) have announced a strategic collaboratio...
The Brief: HP Inc. unveils its expansive range of AI-powered PCs, marking a significant milestone in...
The Brief: Salesforce has introduced Einstein 1 Studio, a suite of low-code AI tools designed to emp...
The Brief: AudioCodes, a leading provider of advanced communication solutions, recently announced th...
The Brief: The Zoom and Avaya partnership has been announced to revolutionize workplace collaboratio...
The Brief: RingCentral, a leading provider of cloud business communications solutions, has announced...
The Brief: TheCisco Hybrid Work Study emphasizes the pressing need for companies to modernize their ...
The Brief: Talkdesk Ascend Connect introduces a suite of generative artificial intelligence (GenAI)-...
The Brief: Intermedia, a leading provider of cloud communications and collaboration solutions, recen...
The Brief: Five9, a leading provider of Intelligent CX solutions, has unveiled GenAI Studio, an inno...
The Brief: Cisco, a global leader in networking and cybersecurity solutions, has completed the acqui...
The Brief: Verint introduces its latest innovation, the TimeFlex Bot, an AI-powered solution aimed a...
The Brief: Zoom Video Communications, Inc. has announced the launch of Zoom Workplace, an AI-powered...
The Brief: Shure, a leader in audio technology, and Neat, a provider of video devices, have recently...
The Brief: Logitech has introduced the Logi AI Prompt Builder, a new tool designed to enhance intera...
The Brief: Cisco and Morgan Solar have joined forces to pilot a revolutionary project in Toronto's I...
The Brief: Xyte, the creator of a comprehensive servitization platform catering to device and hardwa...
The Brief: ServiceNow and Genesys partner to elevate customer and employee experiences. This collabo...
The Brief: Mitel, a global leader in business communications, recently unveiled its combined portfol...