The Collab Collective blog

Windows users can now access Outlook email and calendar at no cost, with features designed to simplify scheduling and email management.

The Brief: Microsoft has announced that the new Outlook for Windows is now available for commercial ...

The AVer VC520 Pro3 features AI-driven SmartFrame and Smart Composition that enhance meeting experiences by automatically focusing on participants and presenters.

The Brief: AVer Information Inc. has announced that its VC520 Pro3 camera and speakerphone system ha...

Mitel’s new AI-powered analytics tool enables businesses to have more control over customer engagement and operational efficiency through actionable data insights.

The Brief: Mitel has announced the release of an AI-powered analytics platform designed to deliver a...

RingCentral has reported a strong Q3 2024 performance, with revenue reaching $570 million, which marks a 10% year-over-year increase.

The Brief: RingCentral has reported a strong Q3 2024 performance, surpassing revenue expectations an...

VCC Intelligent Workspace allows agents to navigate interactions with customers across multiple channels, including voice, video, chat, and messaging.

The Brief: Vonage has launched VCC Intelligent Workspace, a new, AI-enhanced experience within its V...

HP’s new offerings for Zoom-certified video solutions bring a stronger focus on small meeting room adaptability with Poly Studio X32 and V32.

The Brief: At Zoomtopia 2024, HP announced notable additions to its lineup of Zoom-certified video c...

RingCentral AI Assistant offers real-time note-taking, meeting summaries, and automated text assistance features that enables teams to focus on high-priority tasks.

The Brief: RingCentral has announced that its AI Assistant, powered by RingCentral AI, is now includ...

Twilio Video is expanding its capabilities to enhance customer engagement, focusing on sectors such as telehealth, professional services, and customer support.

The Brief: Twilio has announced that its video product will not be discontinued, as initially planne...

Workplace harmony doesn't require political agreement—it requires professional respect, clear boundaries, and a shared commitment to organizational success.

NOTE: This article was initially published on Reworked.co on November 8, 2024, and is republished he...

Through its latest AI updates, Google underscores a focused approach on refining user experience and addressing critical challenges faced worldwide.

The Brief: In September, Google announced a series of noteworthy advancements in artificial intellig...

Workvivo’s new Employee Listening Suite aims to achieve higher engagement and response rates across the workforce by focusing on frontline accessibility and incorporating research-backed metrics.

The Brief: Workvivo, the employee experience platform recently acquired by Zoom, has introduced a ne...

Shure’s alliance with TD SYNNEX broadens the reach of premium audio solutions, making them more accessible to customers in a range of fields.

The Brief: Shure has announced a strategic alliance with TD SYNNEX, a prominent global distributor a...

Mitel's latest innovations in hybrid UC solutions demonstrate its dedication to offering adaptable and secure communication models designed to meet the diverse needs of enterprises.

The Brief: In a strategic move to enhance its hybrid unified communications (UC) offerings, Mitel an...

Logitech Extend simplifies the user experience by enabling users to easily connect their devices with a single USB-C cable, minimizing the technical barriers that often disrupt meeting flow.

The Brief: Logitech has introduced the Logitech Extend, a new solution designed to enhance bring-you...

RingCentral aims to empower users and improve operational performance by introducing features that address specific pain points, such as AI-driven coaching and streamlined SMS management.

The Brief: RingCentral has announced updates aimed at addressing common communication bottlenecks th...

The survey from Zoom and Reworked INSIGHTS provides valuable insights into how hybrid work is reshaping the workplace.

The Brief: Zoom, in partnership with Reworked INSIGHTS, has released a comprehensive survey titled “...

Carolina Dybeck Happe’s appointment as Executive VP and COO brings experienced leadership to Microsoft’s operational strategy.

The Brief: Microsoft has named Carolina Dybeck Happe as its new Executive Vice President (EVP) and C...

The Webex AI Agent utilizes advanced conversational intelligence to automate customer inquiries, enabling swift resolutions without the need for lengthy wait times.

The Brief: Cisco has announced the launch of its Webex AI Agent, AI Agent Studio, and Cisco AI Assis...

The Workspace Designer automates the design and customization of workspaces with a 3D view for audio and video coverage visualization.

The Brief: Cisco has announced new AI-driven solutions aimed at enhancing collaboration and deliveri...

Verizon and Skylo introduce direct-to-device messaging to enhance customer connectivity, ensuring that users can communicate during emergencies regardless of terrestrial network availability.

The Brief: Verizon has joined forces with satellite service provider Skylo to launch a commercial di...

Miro enables organizations to transition effortlessly from brainstorming to actionable outcomes by introducing AI tools.

The Brief: Miro has officially launched the Innovation Workspace, its most noteworthy product introd...

The Brief: Microsoft recently announced major AI-enabled enhancements for Copilot+ PCs and Windows 1...

The Gemini at Work event showcased the potential of generative AI in improving automation and creating more personalized and scalable solutions.

The Brief: At the recent Gemini at Work event, Google Cloud showcased how generative AI is transform...

Global Fabric is designed to enhance multi-cloud connectivity, providing resilient, high-capacity, and scalable solutions.

The Brief: BT has announced the introduction of its Global Fabric, a new network-as-a-service (NaaS)...

Pexip’s launch of the Secure Video Platform as a Service (VPaaS) offers a customizable solution that adheres to strict compliance regulations that will resonate with organizations in healthcare, finance, and government.

The Brief: Pexip has announced the launch of its Secure Video Platform as a Service (VPaaS), aimed a...

Zoom’s CEO Eric Yuan at Zoomtopia, “Work Happy” with Zoom AI Companion

On October 9th, 2024, Zoom hosted Zoomtopia 2024, a hybrid event accessible to a global audience, to...

Vonage's introduction of RCS promises to meet the evolving demands of consumers who seek real-time engagement by enabling brands to utilize rich media and interactive features.

The Brief: Vonage has launched Rich Communications Services (RCS) designed to transform business mes...

Twilio reveals a notable trend in the nonprofit sector with the State of Nonprofit Digital Engagement Report, showcasing that 58% of nonprofit organizations are integrating AI into their digital communications.

The Brief: Twilio's recently published State of Nonprofit Digital Engagement Report reveals a notabl...

The integration of holographic will soon enable mobile users to experience seamless holographic communication through their existing telephony services by leveraging the IMS Data Channel.

The Brief: Telefónica, Ericsson, and MATSUKO have successfully integrated holographic calls into sma...

The unveiling of Surface's 5G and Copilot+ PCs provides business customers with the tools required for enhanced productivity in a hybrid work environment.

The Brief: Microsoft has announced the release of the Surface Pro 10 with 5G and the new Copilot+ PC...

AI-first Zoom Docs enhances meeting efficiency by transforming team collaboration, document creation, and project planning on Zoom Workplace.

The Brief: Zoom Video Communications has introduced Zoom Docs, an AI-first collaborative tool integr...

Genesys CX Cloud prioritizes unified customer and employee experiences by offering a comprehensive solution tailored to key industries like healthcare, financial services, and sales.

The Brief: Genesys has announced considerable progress in its CX Cloud solution, highlighting strong...

T-Mobile has announced the launch of T-Priority to ensure superior connectivity for first responders during critical situations.

The Brief: T-Mobile has announced the launch of T-Priority, an initiative that introduces the world'...

Verizon’s acquisition of Frontier notably expands its fiber network, allowing the company to reach over 25 million premises across 31 states and Washington, D.C.

The Brief: Verizon Communications has announced its acquisition of Frontier Communications for $20 b...

Zoom and Mitel combine Zoom Workplace, Zoom AI Companion, and Mitel’s communication platform to address the current demands of enterprises for a hybrid work model by focusing on flexibility.

The Brief: Zoom Video Communications and Mitel have announced a strategic partnership focused on pro...

Zoom’s introduction of smart name tags makes it easier to identify who is present in Zoom Rooms by using AI to automatically tag participants’ names, which can enhance communication and interaction.

The Brief: Zoom has introduced smart name tags in public beta for Zoom Rooms, a new feature designed...

The expanded Copilot+ PC lineup featuring AMD Ryzen™ AI and Intel Core Ultra processors enable users to manage complex tasks with greater ease and improve overall system responsiveness.

The Brief: The Copilot+ PC lineup has been expanded to include the latest AMD Ryzen™ AI processors a...

Enrique Lores President and CEO HP Inc, HP Imagine 2024

How HP’s Unified Strategy and AI Innovations Are Redefining the Hybrid Work Experience

Calabrio’s all-in-one compliance recording solution provides scalable, cloud-native call recording across the enterprise designed to address regulatory compliance needs.

The Brief: Calabrio has unveiled an advanced compliance recording solution for Cisco’s Webex Calling...

Open Network Exchange has implemented NICE's Enlighten AI to improve agent capabilities, customer satisfaction, and operational efficiency.

The Brief: Open Network Exchange (ONE), a business solutions provider for the travel industry, has i...

The collaboration between RingCentral and Coupa aims to reduce operational costs and enhance productivity through AI-powered spend management.

The Brief: RingCentral, Inc. has partnered with Coupa to enhance operational efficiency and optimize...

HP Inc. announced important advancements in its Workforce Solutions designed to enhance productivity and promote a more fulfilling employee experience.

The Brief: HP Inc. announced important advancements in its Workforce Solutions division during the H...

The findings from HP's 2024 Work Relationship Index emphasize the critical role of AI in shaping personalized work experiences.

The Brief: HP Inc. has released its second annual Work Relationship Index (WRI), revealing that only...

Twilio has partnered with Meta to introduce the WhatsApp Business Calling API, allowing businesses to enhance their engagement strategies.

The Brief: Twilio has partnered with Meta to introduce the WhatsApp Business Calling API, currently ...

ClearSpeech allows agents to focus better on customer interactions without being distracted by external sounds by leveraging AI to enhance speech clarity.

The Brief: Jabra has introduced ClearSpeech, a new AI-driven speech enhancement solution aimed at im...

EPOS Unveils the IMPACT 400, designed to address the needs of today’s dynamic workplaces.

The Brief: EPOS has expanded its IMPACT Next Generation portfolio with the introduction of the new I...

The launch of Intermedia Unite® for Microsoft Teams Advanced provides businesses with a more efficient and unified approach to communication.

The Brief: Intermedia Cloud Communications has introduced Intermedia Unite® for Microsoft Teams Adva...

HP is setting new standards for AI implementation in both consumer and enterprise environments by combining high-performance hardware with robust security features and trust-integrated AI development tools.

The Brief: HP has announced notable advancements in AI technology with two key innovations: the intr...

The Brief: Asana and Anthropic have released their "State of AI at Work 2024" report, revealing crit...

The introduction of Webex Calling in India through the Tata Communications GlobalRapide platform offers India enterprises a robust cloud-based communication solution.

The Brief: Tata Communications has joined forces with Cisco to bring Webex Calling to India, offerin...

The integration of Lumens CamConnect Pro with Crestron's control module offers users seamless management and improved control within existing AV systems.

The Brief: Lumens Digital Optics Inc. has introduced a Crestron Control SIMPL module for its CamConn...

Zoom's latest updates strategically enhance communication capabilities and operational efficiency.

The Brief: In early August, Zoom unveiled several updates designed to enhance its platform’s functio...

Keys-To-Go 2 is the ideal portable companion, allowing users to work, learn, and create anytime, anywhere, on any device.

The Brief: Logitech has unveiled the Keys-To-Go 2, a slim, lightweight portable keyboard designed to...

The same principles I used in my parenting journey—Captain, Coach, and Counselor—can be incredibly valuable in managing employees.

Discover how to adapt your leadership from Captain to Coach to Counselor, fostering a thriving, self...

Zoom's new 1 million attendee capacity directly addresses the increasing need for large-scale virtual event solutions.

The Brief: What happens when a virtual rally draws tens of thousands of passionate supporters, excee...

Prezi Video for Zoom is enhancing the way professionals engage in virtual meetings by introducing interactive elements and visual enhancements.

The Brief: Prezi Video for Zoom is enhancing the way professionals engage in virtual meetings by int...

Twilio introduced a range of new products and features designed to enhance customer engagement at SIGNAL São Paulo 2024.

The Brief: At SIGNAL São Paulo 2024, Twilio showcased new products and features aimed at advancing c...

Businesses can streamline communication and focus on customer interactions instead of managing multiple tools by integrating Zoom’s VoIP capabilities into the Salesloft platform.

The Brief: The integration of Zoom Phone with Salesloft allows users to make and manage calls direct...

NICE has appointed Scott Russell as CEO, succeeding Barak Eilam, who will retire at the end of 2024.

The Brief: NICE has announced the appointment of Scott Russell as the company’s new Chief Executive ...

SuperTOBI, powered by Microsoft Azure OpenAI, enhances accuracy and speed in handling complex customer inquiries, surpassing traditional chatbots.

The Brief: Vodafone has introduced SuperTOBI, a Generative AI-powered virtual assistant, to improve ...

Cisco and Splunk integrate their portfolios, creating a unified organization under Jeetu Patel.

The Brief: Cisco has announced the strategic integration of its portfolio with that of Splunk, follo...

Vonage offers businesses flexibility and efficiency in a digital world with scalable SIP trunking and AI-powered voice engagement tools.

The Brief: Vonage has announced the launch of its new intelligent SIP (Session Initiation Protocol) ...

Logitech Zone 305 is a wireless headset certified for Microsoft Teams, Zoom, and Google Meet, bringing great audio performance and reliable connections.

The Brief: Logitech has introduced the Zone 305, a wireless headset designed for both business and p...

Lumen Technologies and Microsoft Corp. have unveiled a strategic partnership aimed at leveraging Microsoft Cloud to accelerate Lumen’s digital transformation efforts.

The Brief: Microsoft and Lumen Technologies have announced a revolutionary partnership aimed at tran...

Zoom has outlined the use cases for Zoom Meetings and Zoom Webinars to guide platform selection for various events.

The Brief: Zoom has recently detailed the distinct use cases for its Zoom Meetings and Zoom Webinars...

RingCentral’s RingCX platform shows how effectively AI can work when fully integrated into a contact center.

The Brief: RingCentral recently unveiled its innovative approach to integrating AI into customer exp...

Microsoft Dynamics 365 Contact Center leverages generative AI across all customer engagement channels and integrates with existing CRMs or custom apps to maximize investments.

The Brief: Microsoft has announced the launch of the Dynamics 365 Contact Center, a Copilot-first cl...

A view featuring the Olympic rings in front of the Eiffel Tower in Paris, France.

NOTE: This article was initially published on Reworked.co on July 29, 2024, and is republished here ...

Crestron has introduced points of control for unified communications systems, streamlining in-room automation for meetings and presentations.

The Brief: Crestron Electronics has announced that its control features are now natively accessible ...

The seventh annual AI Breakthrough Awards has honored Verint with the accolade for “Best Virtual Agent Solution.”

The Brief: Verint Verint has been recognized with the AI Breakthrough Award for “Best Virtual Agent ...

Einstein Conversation Insights enables Vonage Premier for Service Cloud Voice users to enhance their contact center operations with advanced AI capabilities.

The Brief: Vonage has expanded its Vonage Premier for Service Cloud Voice solution by integrating Sa...

Vodafone plans to offer a more efficient and effective contact center solution that addresses the modern demands of customer interaction management by integrating RingCentral’s RingCX.

The Brief: Vodafone Business has announced an expansion of its global communications offerings by in...

AI-enabled workforce engagement management (WEM) tools enhance employee productivity and satisfaction through actionable insights and personalized development.

The Brief: In a recent blog post by Merijn te Booij, the General Manager of Workforce Engagement Man...

MedCare Equipment has achieved a 40% reduction in average call wait times and a 92% time savings on agent call reviews and agent coaching through RingEX™ and RingSenseTM for Sales.

The Brief: RingCentral, Inc., a prominent provider of AI-driven cloud business communications, has a...

Zoom Workflow Automation allows users to increase efficiency and reduce time spent on routine tasks.

The Brief: Zoom has introduced Workflow Automation, a new feature currently in beta that aims to enh...

The Verint Intelligent Virtual Assistant (IVA) has been implemented to streamline customer support and transactions, leading to lower costs for contact center agents.

The Brief: Verint, known for its CX Automation solutions, has announced that a prominent online reta...

Avaya ENGAGE 2024 highlighted transformative AI use cases that demonstrate notable advancements in human communication technology.

The Brief: The Avaya ENGAGE 2024 Conference highlighted transformative AI use cases that demonstrate...

Can employees be motivated beyond promotions and salary increases? NOTE: This article was initially ...

Avaya introduced Avaya Ada, a new generation of virtual assistant powered by advanced Generative AI.

The Brief: Avaya has introduced Avaya Ada, an advanced virtual assistant powered by Generative AI, d...

ServiceNow and NVIDIA use advanced AI avatars to enhance the capabilities of the Now Assist platform.

The Brief: ServiceNow, in collaboration with NVIDIA, showcased their new generative AI service agent...

Avocor expands its CollabTouch program by integrating Jabra for enhanced interactive collaboration solutions.

The Brief: Avocor, a leading interactive display and collaboration company, has formed a new strateg...

Avaya and Pexip aim to transform business collaboration experiences through their integrated video conferencing solutions.

The Brief: Avaya and Pexip have forged a partnership to enhance secure video conferencing solutions ...

Five9’s in-depth analysis discovers that AI creates exceptional healthcare experiences for customers.

The Brief: Five9 has released an in-depth analysis revealing how AI, particularly Intelligent Virtua...

ServiceNow’s new AI capabilities aim to improve employee experiences, talent development, and in-person work.

The Brief: ServiceNow, at Knowledge 2024, has unveiled new AI-powered capabilities aimed at enhancin...

Avaya transitions leadership from Alan Masarek to Patrick Dennis, positioning the company for continued growth and innovation in Enterprise CX solutions.

The Brief: Avaya, a leader in enterprise customer experience (CX), has announced the retirement of A...

HP and Google makes connection and collaboration possible regardless of location with Project Starline.

The Brief: HP and Google have formally announced their partnership to introduce Project Starline, Go...

At Telefónica Tech, Elena Gil Lizasoain serves as the Director of the Artificial Intelligence and Data Business Unit.

The Brief: Telefónica Tech has announced the establishment of ten specialized AI centers worldwide t...

The Virtual Care Collaboration Service (VCCS) aims to provide pioneering solutions to meet the complex demands of contemporary healthcare.

The Brief: Mitel has announced the global availability expansion of its Virtual Care Collaboration S...

Cisco is initiating a $1 billion global investment fund aimed at expanding and developing secure, reliable, and trustworthy AI solutions.

The Brief: Cisco has unveiled a $1 billion global investment fund to accelerate the development of s...

Verint Coaching Bots expand agent capabilities and enable contact center agents to boost revenue generation.

The Brief: Verint®, known as The CX Automation Company™, recently announced a significant achievemen...

ServiceNow and Microsoft have broadened their collaboration to amplify AI capabilities, aimed at enriching flexibility and choice within enterprise workflows.

The Brief: ServiceNow and Microsoft have announced an expanded strategic alliance at Knowledge 2024,...

Logitech's latest room booking software on Tap Scheduler addresses typical conflicts in conference room reservations.

The Brief: Logitech has unveiled new enhancements to its Sync software aimed at revolutionizing ente...

Edify is now acquired by Avaya for customer experience capability expansion.

The Brief: Avaya, a global leader in customer experience and communications solutions, has announced...

Unlikely Similarities: Dell Employees and Green Sea Turtles

ClickShare is committed to providing all-in-one meeting solutions and future innovations by partnering with Microsoft Device Ecosystem Platform.

The Brief: Barco, a leader in meeting room technology, has announced a strategic partnership with Mi...

Neat has announced new enhancements to upgrade Neat Center for providing clearer, more accessible, and inclusive audio.

The Brief: Neat has announced a major upgrade to its Neat Center device. This upgrade introduces adv...

VisionSuite elevates meeting experiences for Microsoft Teams Rooms with AI-based audio and presenter tracking.

The Brief: Q-SYS, a leading provider of audio, video, and control solutions, recently unveiled a ser...

The K Series is designed to meet the dynamic needs of modern environments where exceptional visual clarity and seamless integration are paramount.

The Brief: Avocor, a leader in collaboration and display technology, has launched the K Series, a pr...

Ask AI Companion helps users prepare for meetings in Zoom Workplace by gathering, synthesizing, and sharing information.

The Brief: Zoom has announced significant upgrades to its AI capabilities within Zoom Workplace, inc...

The Logitech MeetUp 2 offers an Active USB Cable to leverage DisplayPort Alt Mode for BYOD-only deployments.

The Brief: Logitech has introduced the MeetUp 2, a next-generation AI-powered USB conference camera ...

Microsoft Copilot delivers a new set of capabilities, including Team Copilot, custom copilots for agents, and Copilot extensions and Copilot connectors.

The Brief: Microsoft has unveiled new capabilities for its Copilot platform at Microsoft Build 2024,...

Meta transitions to Workvivo by Zoom following its discontinuation of Workplace.

The Brief: Meta has announced its decision to discontinue its employee engagement platform, Workplac...

Avaya and RingCentral utilize RingSense AI to significantly improve communication and collaboration within organizations.

The Brief: Avaya and RingCentral have announced an expansion of their strategic partnership, unveili...

RingCentral offers RingSense AI API for enhanced workflows.

The Brief: RingCentral, a leading provider of cloud business communications solutions, announces sig...

Telefónica Tech expands its portfolio of digital services for the workplace of the future with the commercialization of Webex Calling.

The Brief: Telefónica Tech has announced the launch of Cisco's Webex Calling service. This collabora...

Zoom Workplace offers an AI companion to help businesses improve collaboration and user experience.

The Brief: Zoom has announced the general availability of Zoom Workplace, an AI-powered collaboratio...

Five9 Boosts Zendesk Integration through Five9’s Agent Assist.

The Brief: Five9 enhances its Zendesk integration to streamline agent workflows and enhance customer...

Twilio’s Unified Profiles unifies real-time behavioral CRM and warehouse data for a complete view of every customer.

The Brief: Twilio has announced the launch of two significant innovations within its digital engagem...

AudioCodes Live Platform delivers a complete calling and contact center experience for Microsoft Teams.

The Brief: AudioCodes and Tata Tele Business Services (TTBS) have announced a strategic collaboratio...

HP launches the industry’s largest portfolio of AI PCs.

The Brief: HP Inc. unveils its expansive range of AI-powered PCs, marking a significant milestone in...

Einstein 1 Studio offers a suite of low-code AI tools, including the Copilot Builder, Prompt Builder, and Model Builder.

The Brief: Salesforce has introduced Einstein 1 Studio, a suite of low-code AI tools designed to emp...

AudioCodes Voca offers a one-app, one-screen contact center experience in Teams.

The Brief: AudioCodes, a leading provider of advanced communication solutions, recently announced th...

Zoom and Avaya partners for enhanced collaboration experiences.

The Brief: The Zoom and Avaya partnership has been announced to revolutionize workplace collaboratio...

The real-time note-taking feature of RingCentral’s RingSense AI for RingEX.

The Brief: RingCentral, a leading provider of cloud business communications solutions, has announced...

Cisco hybrid work study reveals the number of respondents from Hong Kong, South Korea, India, Taiwan, Thailand, The Philippines, and Australia.

The Brief: TheCisco Hybrid Work Study emphasizes the pressing need for companies to modernize their ...

Talkdesk Ascend Connect for on-premises contact centers enhances customer experience.

The Brief: Talkdesk Ascend Connect introduces a suite of generative artificial intelligence (GenAI)-...

Intermedia Healthcare Solutions revolutionizes patient care through seamless integration and advanced patient engagement channels.

The Brief: Intermedia, a leading provider of cloud communications and collaboration solutions, recen...

Five9’s GenAI Studio improves customer experiences through AI-driven solutions.

The Brief: Five9, a leading provider of Intelligent CX solutions, has unveiled GenAI Studio, an inno...

Cisco's acquisition of Splunk revolutionizes data connectivity and security.

The Brief: Cisco, a global leader in networking and cybersecurity solutions, has completed the acqui...

Verint TimeFlex Bot enhances contact center agent scheduling through AI technology.

The Brief: Verint introduces its latest innovation, the TimeFlex Bot, an AI-powered solution aimed a...

Ask AI Companion assists users in preparing for upcoming meetings.

The Brief: Zoom Video Communications, Inc. has announced the launch of Zoom Workplace, an AI-powered...

Shure and Neat collaborate to enhance the meeting experience for complex workspaces.

The Brief: Shure, a leader in audio technology, and Neat, a provider of video devices, have recently...

Logitech offers an AI Prompt Builder with its signature AI mouse and keyboard.

The Brief: Logitech has introduced the Logi AI Prompt Builder, a new tool designed to enhance intera...

Cisco and Morgan Solar partners to drive clean energy adoption in offices.

The Brief: Cisco and Morgan Solar have joined forces to pilot a revolutionary project in Toronto's I...

Xyte expands its network with HDBaseT Alliance member companies to revolutionize the audiovisual technology industry.

The Brief: Xyte, the creator of a comprehensive servitization platform catering to device and hardwa...

ServiceNow Customer Service Management offers a centralized platform for Unified Experience

The Brief: ServiceNow and Genesys partner to elevate customer and employee experiences. This collabo...

Mitel offers a three-fold portfolio strategy involving hybrid cloud UC solutions, deep vertical integrations, and multimodal capabilities

The Brief: Mitel, a global leader in business communications, recently unveiled its combined portfol...

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