The Brief: Spectrum Business and RingCentral have expanded their partnership to introduce Unified Cu...
Our Take On Recent News & Events
The Brief: Spectrum Business and RingCentral have expanded their partnership to introduce Unified Cu...
The Brief: Zoom Communications Inc. has introduced an expanded version of its enterprise agentic AI ...
The Brief: 8x8, Inc. introduced 8x8 Smart Assist, an AI-powered capability embedded within its agent...
The Brief: Cisco introduced an expanded version of its Secure AI Factory with NVIDIA, extending depl...
Three years ago, Alex Stanich said UCaaS was dead. Not his exact words, but close enough. Stanich is...
The Brief: Telefonica has unveiled an AI-based digital twin solution designed to improve energy effi...
The Brief: RingCentral introduced AIR Pro, a voice-first, omnichannel AI agent platform designed to ...
The Brief: AT&T Business outlined a connected healthcare framework that supports patients across the...
The Brief: Zoom Communications, Inc. announced Zoom Virtual Agent 3.0 (ZVA), an updated virtual agen...
The Brief: Dell has introduced expanded capabilities for ThinOS 10, its thin client operating system...
The Brief: Neat has announced the appointment of Javed Khan as Chief Executive Officer, marking a le...
The Brief: Salesforce has unveiled Agentforce for Communications, a telecom-focused AI solution desi...
The Brief: Canva has announced the acquisitions of MangoAI and Cavalry as part of its effort to stre...
The Brief: Lenovo unveiled several AI-powered business devices and early concepts at MWC 2026, conti...
The Brief: Microsoft has introduced Copilot Tasks, a new capability designed to move AI assistance b...
The Brief: RingCentral announced it is working with OpenAI to bring stronger voice-based AI capabili...
The Brief: 8x8 Inc. announced a series of platform-wide updates across its CX portfolio designed to ...
The Brief: Vonage announced a set of initiatives aimed at expanding access to its developer tools an...
The Brief: NiCE announced the release of The Agentic AI CX Frontline, a research report examining ho...
The Brief: Cisco introduced a broad set of infrastructure, operations, and security updates at Cisco...
The Brief: At Cisco Live EMEA, Cisco outlined its latest direction for workplace technology, anchore...
The Brief: Zoom has announced new agentic AI capabilities for Zoom AI Companion, expanding its role ...
The Brief: Lenovo announced a new series of full-room meeting solutions at ISE 2026, combining Think...
"We shouldn't be a reflection of the market. We should be the place where the future of AV is being ...
The Brief: At ISE 2026, Microsoft detailed the continued expansion of the Microsoft Device Ecosystem...
The Brief: Cisco announced a new set of collaboration devices and platform capabilities at ISE 2026,...
The Brief: Shure announced the IntelliMix Bar Pro, an all-in-one video bar designed to address commo...
The Brief: Appspace announced two workplace experience updates at ISE 2026 in Barcelona.
The Brief: Barco has announced the launch of SwiftAgent, a software-based switcher created to simpli...
The Brief: Logitech has announced the Rally AI Camera and Rally AI Camera Pro, expanding its video c...
The Brief: At ISE 2026 in Barcelona, HP showcased its expanded hybrid work portfolio, highlighting n...
The Brief: Jabra has announced the launch of its new PanaCast Room Kits, a portfolio of expandable r...
The Brief: NetSpeek announced that Lena, its AI orchestration platform designed for Pro AV and Unifi...
The Brief: Neat announced two major additions to its collaboration portfolio at ISE 2026.
The Brief: Cisco has officially launched the Cisco 360 Partner Program following fifteen months of c...
The Brief: Xyte is expanding its platform with new Rooms Management capabilities that reframe workpl...
The Brief: RingCentral has released its January 2026 update for AI Receptionist (AIR), bringing impr...
The Brief: Five9 announced an expanded partnership with Google Cloud alongside the launch of a joint...
The Brief: QSC is broadening the scope of the Q-SYS Full Stack AV Platform through a series of targe...
The Brief: At CES 2026, AT&T unveiled its new IoT Network Intelligence solution, designed to give bu...
The Brief: Barco has launched its first ClickShare Hub wireless room system bundles, developed in pa...
The Brief: Jabra has announced the Evolve3 Series, introducing two new professional headsets designe...
The Brief: Dell Technologies announced the expansion of its UltraSharp display lineup at CES 2026 wi...
The Brief: Crestron announced four additions to its collaboration and control portfolio between Janu...
The Brief: At CES 2026, Lenovo introduced a broad set of consumer-focused products and experiences d...
The Brief: Telefónica Tech has entered a strategic agreement with Hiberus involving the acquisition ...
The Brief: AudioCodes announced the successful large-scale deployment of its Voca Conversational Int...
The Brief: Twilio has announced the general availability of Twilio Health Score for Messaging and Pe...
The Brief: Dell Technologies has expanded its Managed Services to help enterprises handle AI in prod...
The Brief: Lumen and Meter unveiled a new partnership at MeterUp 2025 aimed at making enterprise net...
The Brief: At CES 2026, HP Inc. introduced a series of updates spanning software, hardware, and digi...
The Brief: Integrated Systems Europe has announced the return of the Connected Classroom, powered by...
The Brief: Vonage announced a new integration between Vonage Contact Center and Salesforce’s Agentfo...
The Brief: Lenovo expanded its enterprise storage, virtualization, and data management portfolio wit...
The Brief: Google Workspace introduced several new tools and updates designed to enhance collaborati...
The Brief: Avocor and AUO Display Plus (ADP) will present their latest collaboration and display inn...
The Brief: Zoom has launched AI Companion 3.0, the next generation of its agentic AI platform design...
The Brief: Cisco introduces Webex Calling Hybrid, a solution that extends Webex Calling cloud capabi...
The Brief: Salesforce and Informatica announced an expanded collaboration designed to address one of...
The Brief: Google announced updates to Google Translate that integrate Gemini’s advanced translation...
The Brief: Twilio and Nava, a Brazil-based technology consultancy, have announced a strategic partne...
The Brief: Canva hosted its largest AI Vision event to date, bringing together more than 1,000 build...
The Brief: Zoom introduced Zoom for Defense, a US-based collaboration platform designed to meet the ...
The Brief: Lumen Technologies introduced Lumen Defender Managed Rules for AWS Network Firewall, exte...
The Brief: Audinate announced the launch of Iris, a new AV platform designed to streamline cloud-con...
The Brief: Google announced Connect Room, an upcoming capability designed to simplify how users star...
The Brief: Webex has introduced a new integration between its AI Assistant and Glean, enabling users...
The Brief: Salesforce introduced a set of new observability capabilities within Agentforce 360 desig...
The Brief: Logitech has opened its first U.S. Experience Store, debuting as a hands-on pop-up locate...
The Brief: Wildix hosted its first Analyst Day in Venice, offering a detailed look into its strategi...
Microsoft Ignite returned to San Francisco this past week with a pace and volume of announcements th...
The Brief: Mitel has unveiled Workflow Studio, a low-code/no-code platform designed to simplify AI-p...
The Brief: Cisco announced plans to acquire NeuralFabric and EzDubs as part of its broader effort to...
The Brief: Zoom announced the acquisition of BrightHire, a platform designed to enhance hiring workf...
The Brief: Barco has expanded its ClickShare ecosystem through new strategic alliances with Sennheis...
The Brief: Twilio has released its Inside the Conversational AI Revolution report, revealing rapid a...
The Brief: Google Cloud has officially opened its first Sovereign Cloud Hub in Munich, Germany, alon...
The Brief: Telefónica Global Solutions introduced its long-term strategy for enterprise connectivity...
The Brief: Webex has unveiled an updated Supervisor Desktop designed to enhance the management of co...
The Brief: Lumen Technologies and Commvault have announced a strategic partnership aimed at enhancin...
The Brief: Cisco has officially launched Cisco IQ, an AI-driven digital interface designed to unify ...
The Brief: Zoom Communications, Inc. announced a collaboration with NVIDIA to enhance its enterprise...
The Brief: RingCentral has announced three major additions to its product portfolio, marking a broad...
The Brief: Jabra has expanded its meeting room solutions portfolio with the introduction of the Jabr...
The Brief: GoTo has launched GoTo Connect for Education, a secure, all-in-one communications platfor...
The Brief: Genesys announced a new strategic partnership with Scaled Cognition to advance the develo...
The Brief: Crestron Electronics has opened a new Experience Center at its EMEA Headquarters in Meche...
Canva unveiled what co-founder and Chief Product Officer Cameron Adams called a “Creative Operating ...
The Brief: Barco has officially inaugurated its renewed Experience Center at its global headquarters...
The Brief: Microsoft has launched its Copilot Fall Release, introducing twelve new features aimed at...
The Brief: Lenovo has announced the integration of agentic AI capabilities across its AI PCs, Servic...
The Brief: Twilio has launched a new suite of enterprise-grade data features designed to enhance the...
The Brief: Cisco has partnered with the City of Los Angeles and nonprofit organizations, including D...
The Brief: Microsoft has announced a major expansion of its Dragon Copilot AI clinical assistant, in...
The Brief: HP Inc. has unveiled a new portfolio of AI-powered products and services designed to tran...
The Brief: Zoom Video Communications, Inc. has entered into a strategic go-to-market partnership wit...
The Brief: Google has announced Gemini Enterprise, a new AI-powered conversational platform designed...
The Brief: Neat has launched the Neat Board 32, an all-in-one, 32-inch touch-screen device designed ...
The Brief: Owl Labs has partnered with Lenovo to introduce Lenovo-powered 360° Microsoft Teams Rooms...
The Brief: Nureva Inc. has been granted another U.S. patent for its Microphone Mist™ technology, the...
The Brief: Verizon Communications Inc. has appointed Dan Schulman, former CEO of PayPal Holdings Inc...
The Brief: GoTo has introduced new AI-powered scheduling capabilities for automotive dealerships thr...
The Brief: Canva has announced the global expansion of its AI assistant, now supporting 16 new langu...
The Brief: Neat has officially joined the Microsoft Device Ecosystem Platform (MDEP), Microsoft’s pl...
The Brief: Cisco has officially launched RoomOS 26, its latest operating system for collaboration de...
The Brief: Cisco has announced a series of advancements for its Webex Customer Experience portfolio,...
The Brief: Cisco announced new advancements at WebexOne 2025 designed to reshape digital collaborati...
The Brief: Neat has unveiled Neat Open, a new solution designed to enhance bring-your-own-device (BY...
The Brief: Microsoft has introduced new collaboration-focused agents for Microsoft 365 Copilot, now ...
The Brief: Jabra has announced a new collaboration with Huddly to deliver scalable, plug-and-play so...
The Brief: Microsoft has announced that Copilot Chat is now available across Microsoft 365 apps, inc...
The Brief: QSC has expanded its Q-SYS Full Stack AV Platform through the introduction of several new...
The Brief: AudioCodes has unveiled AI Agents, a new addition to its Live Hub Voice CPaaS platform. T...
The Brief: Zoom announced the launch of AI Companion 3.0 during Zoomtopia 2025, introducing new agen...
The Brief: Five9 has introduced Five9 Fusion for ServiceNow, a turnkey AI-powered integration design...
The Brief: Appspace has entered into a definitive agreement to acquire Igloo Software, a company rec...
The Brief: Dell Technologies has announced that Chief Financial Officer Yvonne McGill will step down...
The Brief: 8x8 has entered into a strategic partnership with ULAP Networks, a company specializing i...
The Brief: Cisco has unveiled an expanded Splunk Observability portfolio powered by agentic AI, desi...
The Brief: RingCentral has announced the acquisition of CommunityWFM, a cloud-based workforce manage...
The Brief: Microsoft and the US General Services Administration (GSA) have announced a multi-faceted...
The Brief: NetSpeek has announced an expansion of its leadership team in preparation for the market ...
The Brief: BT has reached an agreement with Transaction Network Services (TNS) for the sale of its R...
The Brief: Jabra and Lenovo have announced the release of the PanaCast 50 Room System 2, a second-ge...
The Brief: AT&T Business and Cisco have introduced a comprehensive Secure Access Service Edge (SASE)...
The Brief: Twilio has announced the general availability of Rich Communication Services (RCS) for bu...
The Brief: Genesys has published its Fiscal Year 2025 Sustainability Report, covering February 1, 20...
The Brief: Verint has entered into a definitive agreement to be acquired by Thoma Bravo in an all-ca...
The Brief: Spacera has become the first Australian company to join Zoom’s ISV Exchange Program, mark...
The Brief: Lumen Technologies has announced an expansion of its U.S. data center and cloud connectiv...
The Brief: Google has announced major upgrades to Gemini Live, enhancing its ability to provide visu...
The Brief: NiCE has announced an expanded strategic partnership with Salesforce aimed at improving c...
The Brief: DTEN has announced the release of the DTEN Bar Connect, an all-in-one video conferencing ...
The Brief: Dell Technologies has introduced enhancements to its AI Data Platform aimed at strengthen...
The Brief: Five9 announced the launch of Fusion for Epic, a fully native integration that embeds adv...
The Brief: Oracle deepens its partnership with Google Cloud to give Oracle customers access to Googl...
The Brief: Webex has announced the general availability of Webex Campaign Management for Webex Conta...
Zoom released its Q2 FY2026 financial results, offering a clearer view of how the company’s big-pict...
The Brief: 8x8 has announced new AI-driven capabilities across its Customer Experience (CX) platform...
The Brief: Salesforce has entered into a definitive agreement to acquire Waii, an enterprise-grade n...
The Brief: Webex has unveiled details for WebexOne 2025, highlighting its customer experience (CX) a...
The Brief: Spectrum Business has announced the availability of its Cloud Calling for Microsoft Teams...
The Brief: RingCentral has announced three major updates to its offerings and partnerships. First, t...
The Brief: Cisco has introduced new enhancements to its collaboration devices aimed at solving a fam...
The Brief: Microsoft has announced the launch of Copilot Mode in Microsoft Edge, an experimental bro...
The Brief: NICE has confirmed it will acquire Cognigy, a global provider of conversational and agent...
The Brief: AUO Display Plus has officially joined the Microsoft Device Ecosystem Platform (MDEP) as ...
The Brief: RingCentral has released a new round of updates for its RingSense platform in Q2, enhanci...
The Brief: Avaya has announced that support for Model Context Protocol (MCP) will be added to the Av...
The Brief: Zoho Corporation has announced the expansion of its AI capabilities with the introduction...
The Brief: Zoom has introduced a new AI-powered Auto Dialer and a series of updates to its Zoom Reve...
The Brief: Canva has introduced 10 new features aimed at addressing common workflow disruptions and ...
The Brief: Salesforce has unveiled Agentforce for Revenue, a new AI-powered tool integrated into Rev...
The Brief: Zoom has unveiled a range of new AI-powered features designed to improve meeting accessib...
The Brief: Twilio has officially announced the general availability of three new platform capabiliti...
The Brief: Webex Contact Center has unveiled a refreshed user interface aimed at improving productiv...
The Brief: Logitech has announced the beta availability of CollabOS 1.15, delivering a range of new ...
The Brief: AVer Information Inc. USA announced that three of its AI-powered auto-tracking cameras we...
The Brief: Verint has published its State of Customer Experience 2025 report, based on a survey of 5...
The Brief: Zoom has announced a set of new agentic AI offerings designed to enhance daily productivi...
The Brief: Cisco has announced the expansion of its “One Click to Distance Zero” strategy, focused o...
The Brief: Zoom has launched Realtime Media Streams (RTMS), a new solution that provides developers ...
The Brief: At Cisco Live US 2025 in San Diego, Webex introduced a series of new features and platfor...
The Brief: RingCentral has announced the general availability of AI Receptionist (AIR), a generative...
The Brief: Google has unveiled Google AI Ultra for Business, a new premium add-on plan for Workspace...
The Brief: Twilio unveiled its next-generation customer engagement platform during the third annual ...
The Brief: Google Workspace has unveiled great updates this June, enhancing its AI-powered tools to ...
The Brief: NiCE has announced the introduction of NiCE Inform AI, a transformative solution designed...
The Brief: Canva has announced its intention to acquire MagicBrief, an Australian creative intellige...
The Brief: AudioCodes has secured multiple certifications for its Cloud Connect solution, positionin...
The Brief: Zoom has introduced new innovations to its Zoom Spaces platform, focusing on enhancing in...
The Brief: Five9 has unveiled new advancements aimed at redefining customer experiences with the int...
The Brief: Schleswig-Holstein, a northern German state, has announced its decision to phase out Micr...
The Brief: HP Inc. has officially unveiled HP Dimension with Google Beam at InfoComm 2025, marking a...
The Brief: Microsoft highlights new developments for its Microsoft Device Ecosystem Platform (MDEP),...
The Brief: AVer has introduced innovative solutions at InfoComm 2025, focusing on intelligent collab...
The Brief: Neat introduced new advancements during InfoComm 2025, showcasing its commitment to enhan...
The Brief: Crestron highlighted its latest advancements at InfoComm 2025, offering solutions for con...
The Brief: MAXHUB unveiled its full Windows-based Microsoft Teams Rooms solutions at InfoComm 2025, ...
The Brief: Logitech has introduced the Signature Slim Wired MK620 and MK625 Combo for Business, a re...
The Brief: Shure has revealed two new conferencing solutions ahead of its presence at InfoComm 2025 ...
The Brief: Cisco has introduced Duo Identity and Access Management (IAM), a new security solution de...
The Brief: Jabra has introduced Engage AI Complete, the latest premium tier of its AI-driven call ce...
The Brief: Google has unveiled Google Beam, an evolution of Project Starline, its innovative researc...
The Brief: Sony Electronics is set to unveil its expansive lineup of professional AV technology at I...
The Brief: Xyte has announced its participation as a founding member of OpenAV Cloud, an initiative ...
The Brief: Zoom has announced a partnership with Google Cloud to adopt and contribute to the Agent2A...
The Brief: Microsoft Build 2025 unveiled pivotal advancements in AI agents, emphasizing the transiti...
The Brief: Leading AV manufacturers and technology providers have launched OpenAV Cloud, an initiati...
The Brief: Barco has officially launched the ClickShare Hub, a modular video conferencing room syste...
The Brief: Xyte has introduced the beta release of its MCP Server, a cutting-edge innovation set to ...
The Brief: Twilio unveiled its next-generation customer engagement platform during SIGNAL 2025, show...
The Brief: Twilio has announced a multi-year strategic partnership with Microsoft at Twilio SIGNAL t...
The Brief: NICE and Amazon Web Services (AWS) have entered a strategic collaboration agreement to re...
The Brief: QSC has announced major updates to its Q-SYS Full Stack AV Platform, introducing the Q-SY...
A battle-tested forecasting framework for vendors, strategists, and anyone building technology roadm...
The Brief: Cisco and ServiceNow have announced an expanded partnership to enhance the secure adoptio...
The Brief: AudioCodes has introduced Meeting Insights On-Prem, an enterprise software solution desig...
The Brief: RingCentral has announced the launch of RingCX for Salesforce Service Cloud Voice, a Brin...
The Brief: The 2025 Microsoft Work Trends Index Report highlights the rise of the “Frontier Firm,” a...